UPK End of Life – Free Scoping Workshop

In January 2018 Oracle announced the withdrawal of Support for User Productivity Kit (UPK) with no further development or major feature releases following version 12.1. However, in July 2018 Premier Support for UPK was extended to December 2022. As we begin 2022, the deadline for withdrawal of Oracle Premier Support for UPK draws closer. If […]

UPK End of Life

In January 2018 Oracle announced the withdrawal of Support for User Productivity Kit (UPK) with no further development or major feature releases following version 12.1. However, their subsequent announcement in July 2018 to extend Premier Support for UPK to December 2022, and therefore delay end of life for UPK, has resulted in many of our […]

Understanding Oracle UPK Professional

Understanding the differences between UPK and UPK Pro

What is Oracle UPK? Oracle UPK (User Productivity Kit) is primarily a content development tool that can capture system process steps in any IT system and from a single capture create multiple online and documentation outputs to accelerate User Acceptance Testing, Training, User Adoption and Knowledge Retention. In addition, Oracle UPK can significantly ease the […]

Support for UPK Version 12.1.0.2

What’s New in UPK 12.1.0.2

To coincide with OpenWorld at the end of October, Oracle announced the release of UPK Version 12.1.0.2 (Enablement Service Pack 2). Although ‘only’ a service pack release and not a version update it does still bring many new features for existing UPK users to get excited about, not least of which is the new Record It! […]

using upk for User Acceptance Testing

Using UPK for UAT

The testing capabilities of UPK Oracle’s User Productivity Kit (UPK) is a terrific tool for delivering training to end users both before and after Go Live. However, UPK can be just as useful during the earlier phases of an implementation project – especially during UAT (User Acceptance Testing). In any project involving the installation or […]

Enhancements for UPK 12.1.0.1

Enhancements for UPK 12.1

UPK 12.1 introduced a range of exciting new features. These have been added to and enhanced via the recently launched Enablement Service Pack 1.This article explores the extra bells and whistles available in UPK 12.1.0.1. Convert a topic to a video Possibly the most exciting feature of UPK 12.1.0.1 (ESP1) is that it introduces the […]

What's new in UPK 12.1

What’s new in UPK 12.1?

This blog introduces you to the new features of UPK 12.1. There’s no denying I’ve been a fan of UPK since I started working with it seven years ago. It is a thorough, reliable and adaptable tool – complex to use, at times, but for the good reason that it’s full of useful features. UPK […]

Oracle UPK Professional

Demystifying UPK Professional

Oracle’s User Productivity Kit (UPK) is primarily a content development tool that can capture system process steps in any IT system. From a single capture it can create multiple online and documentation outputs to accelerate User Acceptance Testing, Training, User Adoption and Knowledge Retention. UPK is currently shipped in two versions; UPK Standard and UPK […]