Five Ways Effective Training and Support Can Drive Sales

Effective Training and Support can drive Sales

No matter what software you are selling, you will no doubt recognise the benefits of offering some form of after-sales training – if for no other reason than to reduce the volume of support desk calls. But offering an effective Training and Support solution takes this much further, ensuring that your clients achieve successful implementations […]

UPK Knowledge Center deployment

Deployment of Learning Content using the UPK Knowledge Center

The UPK Knowledge Center offers SCORM-compliant management and deployment of content and is known as a Learning Content Management System (LCMS). It has been shipped with UPK as an integrated module since 2006, but many UPK users don’t utilise it to its full potential. If it’s configured correctly, the UPK Knowledge Center can meet, and […]

Learning Content wordmap

Give UPK Content a Face-Lift

When Oracle announced end of life for User Productivity Kit (UPK), we undertook a comprehensive analysis to identify alternative products. What we realised when we were reviewing these other tools was how much the market has changed and as a tool that is now more than 20 years old, UPK is not only competing with […]

Is there still life in UPK?

If, as an organisation, you have invested in Oracle User Productivity Kit (UPK) for the development of your learning content, you may, understandably, be concerned by Oracle’s announcement that UPK Support is being withdrawn. Despite the recent announcement that Premier UPK Support will now continue until December 2022, development in the tool will be limited […]