SUPPORTING DIGITAL ADOPTION ACROSS ENTERPRISE APPLICATIONS
Digital Adoption, Change and Transformation Solution
Opus® Digital Adoption Platform
Opus® is a cloud-based enterprise digital adoption platform created by Epilogue Systems. The Opus platform will support the entire lifecycle of your organisation’s IT project and streamlines the adoption process for end users. From initial project planning through to onboarding new users, supporting existing users, and any future changes and system upgrades.
Opus was designed and built with enterprise-level organisations and applications in mind. The software supports the adoption of all applications including Oracle, SAP, Workday and Microsoft, without the need for any integrations, API’s or plug-ins. With the Opus workflow engine, IT project teams can easily manage the learning content authoring process through the recording, editing, reviewing, and publishing of content, no matter the size and scale of the enterprise application.
Your subject matter experts can quickly and simply document processes using Opus, by executing them in the enterprise application as they normally would. The Opus software records the steps taken and uses the power of its cloud-based algorithms to automatically generate target editable assets for these processes. This may include IT processes such as Demo and Interactive Simulations, In-application Support (Performance Support), Job Aids, User Acceptance Test Scripts, Self-Assessments, or Tin Can/xAPI and SCORM compliant outputs. Opus will efficiently automate the process without the need for IT intervention to create custom code for each application.
What is a Digital Adoption Platform?
A Digital Adoption Platform is essential in supporting digital transformation and enterprise software rollouts by empowering users to adopt new technologies, to leverage the full potential of enterprise software. Digital Adoption Platforms help organisations manage change and minimise the challenges faced when onboarding a large user base, ensuring the success of an enterprise software rollout.
IT Project teams can utilise a Digital Adoption Platform to capture system processes that facilitate learning and accelerate user adoption. These captured processes can be used in classroom training, deployed as eLearning simulations, as well as provide guided in-application support for users on-the-job, whilst working within the enterprise application.
Digital Adoption Platform Benefits
An effective Enterprise Digital Adoption Platform can help improve the success of a digital transformation project and speed up return on investment for new enterprise software by:
- Unleashing the full potential and productivity of users, improving user adoption and usage
- Reducing the usual drop in productivity immediately after a new enterprise software rollout
- Increasing training success and employee satisfaction by motivating and engaging users
- Making the IT training process more versatile
- Helping users quickly grasp and adhere to new system processes and decreasing user errors
- Reducing IT support calls
Epilogue Systems and Larmer Brown
Larmer Brown has been delivering learning solutions for more than three decades, supporting clients with their learning initiatives and training programmes using a variety of content development tools. Our primary objective is to help organisations realise the desired business benefit from their software through the implementation of content development and training delivery programs.
We are a Reseller and Services Partner for Epilogue Systems, offering their cloud-based Opus digital adoption software to support our clients’ implementation programs. Our services and support ensure that you achieve maximum benefit from your investment. This includes consultancy, training, content development, implementation and technical support, as well as a Discovery Workshop which gets you up and running fast.
Features of the Opus Digital Adoption Solution
Create Digital Content Easily
Experience fast and seamless content creation for pre and post go-live activities. Automatically generate content for eLearning, user manuals, assessments, job aids and simulations.
- Easy drag and drop editor to add insights, to improve knowledge transfer
- Automatically generate multiple outputs for in-application guidance, training, assessment, User Acceptance Testing and compliance
- Perfect for use by subject matter experts - no training required to record task execution
- Built for the enterprise – quick to execute and scales to any volume of documentation needed
Manage Workflow and Collaboration
By optimising communication, Opus enables collaboration between teams at every stage of the digital adoption process
- Workflow, Project/Task and Content Management for creating, reviewing, approving and maintaining content
- Create and enable standards for content look and feel
- Edit and update flow through to existing content
- Opus Dashboard gives “air traffic control” view of workflow and activity
Drive End User Engagement
By offering in-application training and support, you can decrease time to adoption as your users can directly practice within the application as they work
- Support users in-application, increasing satisfaction and productivity
- Reduce time to adoption and competency
- Reduce support calls and peer disruption
Track and Report Learning Effectiveness
Opus includes Management Reports which present detailed tracking data including user activity and achievement, user management and content analytics. Data is displayed in tabular format and can be output for further analysis or import into any third-party application. Our Onboarding Services provide further guidance on the use of Opus data. In addition, if required industry standard analytical tools can be utilised to extend the complexity and number of Reports.
Here's a summary of the data sets that can be downloaded from Opus:
- Published Content
- Task Detail Report
- Activity Log
- Learning Activities
- User Management
- Operational Analytics
Why Choose Opus® for Enterprise Digital Adoption?
UPK Content Conversion
If you are looking to convert learning content created in Oracle User Productivity Kit (UPK), Opus offers robust UPK content conversion that allows you to bulk convert your UPK ODARC files into fully editable files.
Larmer Brown Opus Services
Our Opus Services are designed to quickly and efficiently prepare you to achieve maximum benefit from this powerful digital adoption platform, in order to ensure the tool can effectively support your IT projects. In addition to becoming skillful in authoring and editing, it is vital that your environment is correctly configured, and you set standards for the look, feel and function of your content.
Contact our Digital Adoption Team
If you would like to find out more about the Opus Digital Adoption Platform, you can request a free, no obligation, one-to-one demonstration, or if you prefer we can arrange an initial call to discuss your specific requirements in more detail. Please register your interest in Opus by completing the online form and we will be in touch.