dominKnow | ONE Services

In common with most powerful development environments, there is much to learn to be able to use dominKnow | ONE effectively and efficiently. In addition to becoming skilful in authoring and editing, it is vital that you set standards for the look, feel and function of the content and manage development to avoid inconsistent output or missed timelines.

We have successfully delivered many large development projects using various content development technologies. Incorporating training, content development, implementation and support, our dominKnow | ONE Services are designed for organisations who wish to use their own resources but need to manage risk.

Following a short self-study programme, covering basic features and functions training, we move to a Workshop environment where our experienced Consultants will guide you through the discovery and mobilisation phases of your content development project.

Discovery Workshop

The Discovery Workshop ensures that your team is fully prepared to implement dominKnow | ONE within your organisation. During an initial briefing call, our Instructor will discuss any specific requirements and work to ensure that each delegate achieves the maximum benefit from attending the Workshop. The Workshop encompasses three key areas:

  1. dominKnow | ONE Features and Functions
  2. Content Development and Deployment Options
  3. Prototype Development and Documentation

Key Author Workshop

Our Key Author Workshop provides a platform to brief your dominKnow | ONE Content Development Team on the strategy agreed and any prototypes developed during the discovery sessions.

Author Support

All Authors receive access to telephone support for a specified time following the Workshop. This enables you to quickly and efficiently deliver against your content development plan, ensuring you achieve maximum benefit from your investment in dominKnow | ONE.