dominKnow | ONE Accessibility Statement

This accessibility statement applies to the use of dominKnow | ONE eLearning authoring tool to create accessible HTML-based eLearning courseware. You can also download a PDF version of this Accessibility Statement.

dominKnow Learning Systems, the developers of dominKnow | ONE, wants everyone to be able to use eLearning courseware created with dominKnow | ONE. That means end-users of the courseware can:

  • Use browser extensions and settings to change contrast levels, fonts, and font sizes
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate the courseware using a keyboard alone
  • Navigate the courseware and input text by voice command using Dragon speech recognition software
  • Listen to all of the relevant content in the courseware using a screen reader (including the most recent versions of JAWS, NVDA, VoiceOver, and TalkBack)

Accessibility Resources for dominKnow | ONE Authors

Authors using dominKnow | ONE to create accessible eLearning courseware can access relevant accessibility resources within the tool. Larmer Brown also offers training for authors on how to develop accessible courseware using the tool. Visit Create Accessible Learning using dominKnow |ONE for more information about the training course and to download a full course outline. For additional support resources, visit Getting Started in dominKnow | ONE and WCAG Accessibility Resources.

Creating Accessible Courseware with dominKnow | ONE

dominKnow | ONE can be used to create courseware of various types and degrees of accessibility, including courseware that fully complies with WCAG 2.2 Level A and Level AA success criteria.

Appendix 1 of this Accessibility Statement provides detailed information and guidance for authors wishing to create fully accessible courseware according to each WCAG standard.

As accessibility technologies continue to improve, dominKnow is committed to a continual review and improvement process to enable the creation of accessible content. As with any flexible content creation tool authors do need to continue to maintain their own knowledge of standards and associated technologies as they continue to evolve.

Where to Report Accessibility Problems

If you find any problems not listed in this Accessibility Statement or think eLearning courseware developed with dominKnow | ONE is not meeting accessibility requirements, contact the Larmer Brown support team at and please provide information on how to contact you and what organisation you are with. If you are unable to provide this information via email, you can contact the Larmer Brown support team via phone at: +44 1252 607220.

Technical Information About dominKnow | ONE Accessibility

dominKnow is committed to enabling authors to create content with dominKnow | ONE that is accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

dominKnow | ONE supports creation of content that fully complies with the Web Content Accessibility Guidelines version 2.2 AA standard (latest as of statement date).

What dominKnow is doing to improve Accessibility

As pioneers in standards-based publishing and web accessibility for the last 20 years, our commitment has a proven track record. We've been innovating with accessibility before it was "required" and when doing so was particularly challenging (e.g., Pre-WCAG 2). We made this decision because we felt and still feel that it was and is the right thing to do for the learning community.

Continued improvements are targeted for our and releases. In addition to addressing specific elements we will be expanding our WAI-ARIA adoption in and releases. These releases are scheduled over the next 12 months.

The solidification of the ARIA 1.2 standard, June 2023, has been a welcome addition to the web accessibility community of which we have been proud to be part.

These upcoming releases continue our commitment to create highly engaging and interactive learning experiences that are accessible for all. As this is an ongoing journey, like all our product enhancements, we will continue to review evolving standards and seek to further our systems capabilities to enable our authors to meet the needs of all audiences. In addition to our standard release notes, we will continue to update this document with each future release.

About this Accessibility Statement

In response to a commissioned request by dominKnow, this Accessibility Statement and associated Accessibility Audit Report were produced by Interactive Advantage Corporation (IAC). Testing was supported by IAC team members who are familiar with the dominKnow software and who teach classes on how to develop accessible courseware with the product. Testing was performed by qualified individuals who hold recognized accessibility testing certifications and who routinely use assistive technologies when testing web-based content. Code-based inspection was the primary means of testing with supplemental manual testing performed as appropriate. The principal tester was Mary Ann Richards, U.S. Department of Homeland Security Trusted Tester Certification #TT190900082.

This statement was initially prepared on September 22, 2023 and was last updated March 20, 2024.

dominKnow | ONE was initially tested on September 22, 2023. Additional testing for compliance with WCAG 2.2 was carried out in December 2023 exclusively for the purpose of contributing to Appendix 1 of this document. The testing was carried out by Interactive Advantage Corporation.

We used this approach to decide on a sample of pages to test: An example eLearning course was created using all stock content treatments and commonly used features supported by dominKnow | ONE. This scope of content treatments and features was considered comprehensive and covered more than most authors would create. The example also included content treatments such as drag-and-drop interactions that are known to not be accessible to determine the degree of accessibility and to provide details to dominKnow for consideration in their accessibility roadmap. All pages and elements of this example were tested by experienced accessibility testers from Interactive Advantage using current versions of assistive technologies and inspection tools in accordance with the guidance and best practices.

Appendix 1

For authors who wish to develop content with dominKnow | ONE that is fully compliant with WCAG 2.2 Level A and Level AA success criteria, follow these General Guidelines and Specific Author Tips:

General Guidelines

Avoid using the following interactions and content design treatments:

  • Text colors defined by the author that lack sufficient color contrast
  • Toggle controls and other stock objects that lack sufficient color contrast
  • Interactions that require use of a mouse such as drag-and-drop
  • Interactions that rely on visual cues such as interactive “try-it” modes of software simulations

Be aware of the unique features and capabilities of assistive technologies that may interpret the HTML produced by dominKnow | ONE differently:

  • JAWS 2023 announces mutually exclusive radio buttons inconsistently. Mutually exclusive means that when the user selects a radio button, any previously selected radio button in the same group becomes deselected, making it so only one can be selected.
  • Most assistive technologies do not allow navigation of Sequencing or Sorting interactions.
  • Menu status indicators do not programmatically indicate current, not visited, visited page states.
    • Note: Targeting release
  • Voice command using Dragon Desktop Professional 16 skips odd numbers on Slider interactions.

dominKnow ONE Accessibility Table 2 - Success Criteria Level AA

CriteriaSpecific Author Tips
1.2.4 Captions (Live) (Level AA)
dominKnow Flow does not use live broadcasts/audio content.
1.2.5 Audio Description (Prerecorded) (Level AA)As per G173: Providing a version of a movie with audio descriptions found in the Sufficient Techniques section of the criteria, the Author can add the additional audio information to synchronized media by providing a second version of the movie where the original soundtrack and additional audio description have been combined in a single track.
1.3.4 Orientation (Level AA 2.1 and 2.2)Content automatically responds and adjusts to screen width and orientation.
1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)Form Controls are labelled in a way that can be determined programmatically.
1.4.3 Contrast (Minimum) (Level AA)Authors can select colors for their Theme and content that meet a contrast ratio of 4.5:1 or higher.
The default coloration of some elements may not pass these criteria, such as the Toggles that use red, green, and grey colors. For these, high-contrast alternatives are provided.
Themes also support additional color editing using CSS or JavaScript.
1.4.4 Resize text (Level AA)Learners can use the built-in zoom controls in browsers and pinch-to-zoom gestures on mobile devices.
1.4.5 Images of Text (Level AA)Authors can develop content that does not include any images of text.
Authors can use onscreen text to represent textual elements instead of images of text.
1.4.10 Reflow (Level AA 2.1 and 2.2)Content automatically resizes and responds to meet these requirements.
1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)Authors can design the Theme and page content using a contrast ratio of 3:1 or higher for images and background elements to enable learners with visual impairments to consume the content.
1.4.12 Text Spacing (Level AA 2.1 and 2.2)Content responds to custom styling applied by the learner.
1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)When hover or focus causes content changes, the content is dismissible, hoverable, and persistent.
2.4.5 Multiple Ways (Level AA)dominKnow Flow enables authors to provide multiple navigation options to direct learners to a specific page, including Theme menus, search, and navigation buttons.
2.4.6 Headings and Labels (Level AA)Theme-based player controls are labeled and identified by default.
Authors should create headings and labels that are clear and descriptive.
2.4.7 Focus Visible (Level AA)A visible Focus indicator is turned on by default in all courses such that all user interface components have a keyboard focus indicator that is visible.
2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)The responsive nature of the dominKnow Flow allows for all focused elements to be visible on screen.
For custom interactions, authors should use a “scroll to” action, to ensure all revealed content will be visible on screen.
2.5.7 Dragging Movements (Level AA 2.2 only)The dominKnow Flow’s native drag-type interactions cannot be completed by a single pointer without dragging.
Authors can use alternative types of interactions that do not require the learner to complete a dragging movement.
2.5.8 Target Size (Minimum) (Level AA 2.2 only)The size of all targets for pointer inputs tested were at least 24 by 24 CSS pixels.
Authors can customize the size and spacing of buttons, hyperlink text, and selectable elements as necessary to comply with the criteria.
Themes also support additional color editing using CSS or JavaScript.
3.1.2 Language of Parts (Level AA)The language is defined in the project Properties and is inherited by all content in the project.
3.2.3 Consistent Navigation (Level AA)Navigational elements within built-in Themes are consistent.
For custom content, authors should create navigation in a consistent location and focus order globally.
3.2.4 Consistent Identification (Level AA)Courses developed using built-in Themes have consistently identified components.
When creating a custom Theme, authors should use the same design and identification for elements or interactions that are used more than once.
3.3.3 Error Suggestion (Level AA)Courses include generic runtime system prompts by default. An example of this is the message that appears when the learner selects the Submit button before selecting an answer to a question.
Authors can use actions/triggers to provide custom suggestions for any actions or submissions created with form controls or other elements.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)When creating elements that result in a commitment, authors should use popups or other message types and actions/triggers to provide the learner with an option to confirm the action after selecting their choice or cancel and reselect the choice.
3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)Courses developed in dominKnow Flow do not typically require authentication. Authors who choose to add authentication should provide alternatives.
4.1.3 Status Messages (Level AA 2.1 and 2.2)dominKnow Flow does not use status messages to convey information.

dominKnow ONE Accessibility Table 1 - Success Criteria Level A

CriteriaSpecific Author Tips
1.1.1 Non-text Content (Level A)Most elements added to a page provide for the option to include Screen Reader and/or alt text. For elements that cannot have alt text assigned, authors can use text-based alternatives, such as Screen Reader text to communicate meaning.

Screen Reader text is a dominKnow feature that allows an author to add additional text-based context to an element which is rendered as an ARIA label in the published output.

Components of the following elements have non-text content but do not support or have limited support for the addition of alt text or other text alternatives such as Screen Reader text: Icons, Guide Me Simulation, Scenario images, Thermometers, Flip Set images, Flash Card images, Match Card images, Drag and Drop style questions, Hotspot questions, and Menu status indicators. Note: for many of these, alternative options exist – IE a flip set, use text instead of an image.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Authors can add text-based alternatives for audio-only and video-only content.

For audio-only content, authors can add a transcript to the audio file itself or use text-based alternatives.

For video-only content, authors can provide a text description using text-based alternatives.
1.2.2 Captions (Prerecorded) (Level A)For captioning, authors can import closed caption files into video players.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Authors can provide a description of the visual content in videos as an alternate video file or provide access to a transcript with descriptions of visual aspects of the synchronized media on the same page or via a link.
1.3.1 Info and Relationships (Level A)Most elements are programmatically formatted to communicate informational relationships.

Interactions that need additional descriptive text include: Input Toggle, Learner Progress Radial Gauge, and Carousel.

Some of these components require two “tab” steps to for keyboard users to access the first content element. The first tab press accesses the component and then the second tab press enters the first content element (tab/slide) of the component. Authors may wish to add specific screen reader text to the component to aid users in navigating these types of components.

Interactions that are simply not compliant because of inherent reliance on visual cues only: Sorting, Matching, Fill in the Blanks, and Sequencing interactions.
1.3.2 Meaningful Sequence (Level A)Content built in dominKnow Flow follows a top-to-bottom, left-to-right reading order by default.

Authors should be aware of breakpoints and how responsive flow drives reading order. The author can control the order of content presented by placing the elements in sequenced Rows, Groups, and Sections.

Authors should limit inline Pulldowns and inline Fill-in-the-Blank questions to one answer, so the association between question text and answer choice is clear.
1.3.3 Sensory Characteristics (Level A)Authors can provide text-based descriptions for content that can otherwise only be understood by shape, size, visual location, orientation, or sound.
1.4.1 Use of Color (Level A)Authors should provide complementary alternatives to explain information when color is used to convey information or instructions. Use patterns, textures, or text labels to differentiate information.

Some question interactions display correct/incorrect selections using color, such as Practice/Exam Multiple-Choice, Matching, and Sequencing questions and Question/Exercises Click the Word, Matching, and Sequencing. In these cases, authors should include text-based feedback that indicates the correct/incorrect selections.
1.4.2 Audio Control (Level A)Audio and video players include play/pause and mute controls by default.

Authors can enable a more extensive set of controls or build custom controls that offer greater control of media by the learner.
2.1.1 Keyboard (Level A)Most elements in courses developed with dominKnow Flow support keyboard accessibility.

Exceptions include: Image Hotspot Assessments, and do it your own (DIY) Drag and Drop style interactions.
2.1.2 No Keyboard Trap (Level A)Content developed with native elements supports navigation of all content without keyboard traps.

For custom HTML Widgets, authors should provide learners with a way to utilize keyboard controls to exit the HTML Widget content.
2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)The built-in keyboard content controls meet this standard and are only active on focus.

Media elements have shortcut keys/interactions but are not active when those objects are not in focus.
2.2.1 Timing Adjustable (Level A)

Authors can create actions/triggers that give the user the ability to manipulate or extend the time limit and reveal notifications based on the time limit.
2.2.2 Pause, Stop, Hide (Level A)Default media players provide pause and stop controls for media. Content produced in dominKnow Flow does not inherently include moving, blinking, scrolling, or auto-playing content natively.

If this media is included by the authors, they should provide the learner with custom pause, stop, or hide functions for moving, blinking, scrolling, or auto-updating content.
2.3.1 Three Flashes or Below Threshold (Level A)Content produced in dominKnow Flow does not inherently include anything that flashes or blinks more than three times a second.

When adding animations or videos, authors should refrain from using content that flashes or blinks more than three times a second.
2.4.1 Bypass Blocks (Level A)Authors should select a WCAG accessible theme. These Themes are identified with a “WCAG” badge in the Theme Browser. These Themes include skip navigation controls by default.
2.4.2 Page Titled (Level A)The course title will be automatically used as the page title that appears in the browser tab using the attribute.<br /> Title refers to the content focus as a whole. To further enhance this capability, we are adding ARIA live regions in 7.4.5 enabling subtopics (pages etc.) to be announced.</td> </tr> <tr class="row-19 odd"> <td class="column-1">2.4.3 <a href="">Focus Order </a>(Level A)</td><td class="column-2">Content follows a top-to-bottom, left-to-right focus order by default.<br /> The author can control the order of content presented by placing the elements in sequenced Rows, Groups, and Sections.</td> </tr> <tr class="row-20 even"> <td class="column-1">2.4.4 <a href="">Link Purpose (In Context) </a>(Level A)</td><td class="column-2">dominKnow Flow enables authors to create links with descriptive link text.</td> </tr> <tr class="row-21 odd"> <td class="column-1">2.5.1 <a href="">Pointer Gestures </a>(Level A 2.1 and 2.2)</td><td class="column-2">dominKnow Flow includes and supports creation of single point operations for all functions.</td> </tr> <tr class="row-22 even"> <td class="column-1">2.5.2 <a href="">Pointer Cancellation</a> (Level A 2.1 and 2.2)</td><td class="column-2">Touch events happen when the learner releases the touch or mouse button. Learners can move the mouse away from a given element before they release to cancel/not activate the target.</td> </tr> <tr class="row-23 odd"> <td class="column-1">2.5.3 <a href="">Label in Name </a>(Level A 2.1 and 2.2)</td><td class="column-2">Stock functions, such as Theme navigation buttons, include the name that matches the text that is presented visually.<br /> Authors can also achieve this with custom elements.</td> </tr> <tr class="row-24 even"> <td class="column-1">2.5.4 <a href="">Motion Actuation</a> (Level A 2.1 and 2.2)</td><td class="column-2">These types of controls are not currently supported by dominKnow Flow.</td> </tr> <tr class="row-25 odd"> <td class="column-1">3.1.1 <a href="">Language of Page</a> (Level A)</td><td class="column-2">Authors can select the language in the course’s Properties.</td> </tr> <tr class="row-26 even"> <td class="column-1">3.2.1 <a href="">On Focus</a> (Level A)</td><td class="column-2">By default, content does not change context when focus is brought to the element.<br /> When developing custom content that changes context on focus, authors should provide proper explanation.</td> </tr> <tr class="row-27 odd"> <td class="column-1">3.2.2 <a href="">On Input </a>(Level A)</td><td class="column-2">By default, content does not change context on input.<br /> By default, content does not change context on input.<br /> <br /> When authors develop custom content that changes context on input, proper explanation should be provided beforehand.</td> </tr> <tr class="row-28 even"> <td class="column-1">3.2.6 <a href="">Consistent Help</a> (Level A 2.2 only)</td><td class="column-2">dominKnow Flow provides a consistent framework that enables authors to develop content where Help is available in a consistent place.<br /> Authors can use Themes and/or Headers/Footers to display content in a consistent place across pages.</td> </tr> <tr class="row-29 odd"> <td class="column-1">3.3.1 <a href="">Error Identification</a> (Level A)</td><td class="column-2">dominKnow Flow will automatically warn learners on practice and test questions if they do not make a response choice when submitting.<br /> Authors can also use actions/triggers to provide custom validations and feedback for any actions or submissions created with form controls or other elements.</td> </tr> <tr class="row-30 even"> <td class="column-1">3.3.2 <a href="">Labels or Instructions</a> (Level A)</td><td class="column-2">Authors should provide sufficient instruction for all content that requires input.</td> </tr> <tr class="row-31 odd"> <td class="column-1">3.3.7 <a href="">Redundant Entry</a> (Level A 2.2 only)</td><td class="column-2">Authors can use variables to automate redundant entry.</td> </tr> <tr class="row-32 even"> <td class="column-1">4.1.1 <a href="">Parsing</a> (Level A)<br /> WCAG 2.0 and 2.1 – Always answer ‘Supports’<br /> WCAG 2.2 (obsolete and removed) - Does not apply</td><td class="column-2">For WCAG 2.0 and 2.1, the September 2023 errata update indicates this criterion is always supported. See the <a href="">WCAG 2.0 Editorial Errata</a> and the <a href="">WCAG 2.1 Editorial Errata.</a></td> </tr> <tr class="row-33 odd"> <td class="column-1">4.1.2 <a href="">Name, Role, Value</a> (Level A)</td><td class="column-2">WCAG-compliant Themes provide distinct semantic groups, ARIA landmarks, and structured controls that follow a consistent order and hierarchy.</td> </tr> </tbody> </table> <!-- #tablepress-13 from cache --> </div> </div></div></div></div></div></div> </div><!-- .entry-content --> </div> </article><!-- #post-11806 --> </div><!-- #content .site-content --> </div><!-- #primary .content-area --> </div><!-- .full-container --> </div><!-- #main .site-main --> <footer id="colophon" class="site-footer" role="contentinfo"> <div id="footer-widgets" class="full-container"> <aside id="siteorigin-panels-builder-6" class="widget widget_siteorigin-panels-builder"><div id="pl-w64e750fe96cc6" class="panel-layout" ><div id="pg-w64e750fe96cc6-0" class="panel-grid panel-has-style" ><div class="siteorigin-panels-stretch panel-row-style-full-width panel-row-style panel-row-style-for-w64e750fe96cc6-0" data-stretch-type="full" ><div id="pgc-w64e750fe96cc6-0-0" class="panel-grid-cell" ><div id="panel-w64e750fe96cc6-0-0-0" class="widget_text so-panel widget widget_custom_html panel-first-child panel-last-child" data-index="0" ><h3 class="widget-title">Request a Call Back</h3><div class="textwidget custom-html-widget"><span data-gator-form="1302"></span> </div></div></div><div id="pgc-w64e750fe96cc6-0-1" class="panel-grid-cell" ><div id="panel-w64e750fe96cc6-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div class="so-widget-sow-editor so-widget-sow-editor-base" ><h3 class="widget-title">About Us</h3> <div class="siteorigin-widget-tinymce textwidget"> <p><a href="">Company Overview</a></p> <p><a href="">Case Studies</a></p> <p><a href="">Contact Us</a></p> <p><a href="">Events</a></p> <p><a href="">Partnerships</a></p> <p><a href="">Terms & Conditions</a></p> </div> </div></div></div><div id="pgc-w64e750fe96cc6-0-2" class="panel-grid-cell" ><div id="panel-w64e750fe96cc6-0-2-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="2" ><div class="so-widget-sow-editor so-widget-sow-editor-base" ><h3 class="widget-title">Services</h3> <div class="siteorigin-widget-tinymce textwidget"> <p><a href="">Content Development</a></p> <p><a href="">Content Maintenance</a></p> <p><a href="">Managed Hosting</a></p> <p><a href="">Product Training Services</a></p> <p><a href="">Training Delivery Services</a></p> <p><a href="">Technical & Support</a></p> </div> </div></div></div><div id="pgc-w64e750fe96cc6-0-3" class="panel-grid-cell" ><div id="panel-w64e750fe96cc6-0-3-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="3" ><div class="so-widget-sow-editor so-widget-sow-editor-base" ><h3 class="widget-title">Products</h3> <div class="siteorigin-widget-tinymce textwidget"> <p><a href="">dominKnow | ONE</a></p> <p><a href="">Engage Process</a></p> <p><a href="">Guidethrough Performance Support</a></p> <p><a href="">Larmer LRS</a></p> <p><a href="">LMS365 - 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