Larmer Brown Accessibility Statement
12th December 2025
At Larmer Brown we take accessibility and inclusivity seriously. We are working closely with our partners to ensure that the products we sell for them meet accessibility guidelines.
As a team, we are continually reviewing our accessibility knowledge and skills via internal and external training so we can provide an inclusive service across our services and products. We have an appointed accessibility lead with a professional certificate in accessibility and universal design to ensure that our digital learning design is accessible, and we work with external experts in accessibility where needed.
Larmer Brown website
As well as creating an inclusive work environment, we want as many people as possible to be able to use our website. We are aware of the following accessibility issues that may affect use of our website for some people:
- Our embedded YouTube videos do not currently have alternative text applied, which would offer non-visual learners important context. We are working to add instructional page text in these instances.
- The latest articles and their navigation arrows on the homepage currently do not have a logical reading order, which may be confusing for non-visual users. Screen readers may announce the arrows before the article content. If users wish to view historical articles beyond the three presented, they can select the ‘See all of our articles’ button below the interaction to visit and browse all our articles, rather than use the arrow buttons.
- Our visible focus indicator does not have a compliant colour contrast when it appears next to the white or light grey page backgrounds.
- Screen readers do not announce email address errors in our callback form in the page footers and the contact us page form. Nor do they announce when a form has been successfully submitted. This may cause some users confusion. We have contacted our external form supplier for guidance on this matter.
- The search icon in our navigation panel does not currently have a compliant colour contrast. We have plans to change this and add ‘Search’ text for clarification.
To provide an inclusive environment, we have planned the following future enhancements to the Larmer Brown website:
- Improvements to the contact forms on our website so that screen readers announce errors and status changes.
- Important contextual information will be added to embedded videos for those relying on screen reader technology.
- Enhancements to our search page so that screen readers announce the number of search results. This will help some learners know that the search function has been completed successfully.
- Enhancements to our navigation menu to make it easier for keyboard users to find content they need.
Below is an overview of the accessibility of each of the products currently in our portfolio.
dominKnow | ONE
Larmer Brown has been the UK Hosting, Reseller and Services Partner for dominKnow Learning Systems since 2011. We work very closely with dominKnow and are proud to have a collaborative and shared passion for creating accessible digital learning. dominKnow | ONE is a cloud-based content authoring platform that enables content authors to work collaboratively to quickly and easily create, share and reuse engaging learning content.
dominKnow commissioned external accessibility testing of dominKnow | ONE in 2023 and reports that the platform complies with WCAG 2.2 level AA. You can find the latest accessibility statement for dominKnow | ONE here. Their Voluntary Product Accessibility Template (VPAT) can be found here.
Larmer Brown delivers complimentary webinars providing an insight into the creation of accessible eLearning which seeks to demystify the standards within WCAG 2.2. AA. In addition, for dominKnow Authors we offer a virtual, hands-on workshop on creating accessible eLearning to support content authors in designing accessible courses using dominKnow | ONE. We know that creating accessible digital learning content goes beyond just using a tool that is WCAG compliant, and it is our mission to help educate those using the tool about inclusive design and how to best use dominKnow | ONE to create effective learning for everyone.
Zensai Platform
The Zensai platform offers a suite of best-in-class learning, engagement and performance management tools built for Microsoft365 and Teams, including Learn365, Engage365 and Perform365.
Learn365
Learn365 (formerly LMS365) provides an intelligent, integrated, human-centred learning experience by combining leading-edge learning management system technology with Microsoft 365, SharePoint and Teams. With Learn365 you can train your distributed workforce by delivering state-of-the-art learning and training through a familiar environment, supported by cutting edge technology.
Learn365’s Accessibility Conformance Report was updated on 25th July 2025. They report that their learning management system is partially compliant with WCAG 2.2 level AA. They state, ‘We are aware of existing accessibility issues, identified through manual audits and our plan includes raising internal awareness, building capability, and implementing continuous testing to meet our accessibility goals.’
Larmer Brown regularly raise accessibility with Zensai via monthly partner meetings and query accessibility updates as needed. All accessibility conformance reports can be found in the Zensai Trust Centre and further information on the accessibility of Learn365 is available via their centre.
Engage365
Engage365 is an employee engagement solution built for Microsoft 365, Teams and Outlook. It’s designed to ensure people feel valued and engaged with the employee check-in – a framework for regular two-way feedback and reflection, coaching and recognition.
Perform365
Perform365 is a performance management solution built for Microsoft 365, Teams and Outlook. It’s designed to provide employees with clarity on expectations and equip managers with the tools to support and coach their teams to achieve their highest potential.
Both Engage365 and Perform365 are new products that form part of the Zensai Platform and further information regarding their accessibility will be released as the platform is rolled out over the coming months.
Larmer LRS
The Larmer LRS is a cloud-based Learning Record Store using the Experience API (or xAPI) specification. It collects all your digital learning data, whilst recording and reporting on learner activity as well as offering some basic LMS use cases for managing users and content. The Larmer LRS is powered by Veracity Learning and licensed to Larmer Brown by Veracity Technology Consultants, LLC.
The graphical nature of the product makes extensive use of specific user interface, programming and charting elements that cannot be made to meet accessibility requirements beyond the alternative text reports. The Analytics Platform utilises visualisations and third-party libraries outside of Veracity’s control. The Learner Portal also cannot be made fully accessible due to the ability of the end customer to customise the UI. For the Analytics Platform, alternative access is available through exporting the data and then utilising the data with an external tool. Further information about exporting data for alternative access is available upon request.
We are working closely with Veracity to ensure that, where possible, the Larmer LRS meets accessibility guidelines. Updates will be shared as they emerge.
How to get support
We’re always looking to improve the accessibility of our website and the services and products we sell. Please email our accessibility team if you:
- Need information on this website in a different format
- Have any difficulties using our website
- Think we’re not meeting accessibility regulations
Accessibility Resources
Free Accessibility Guide
Designed to aid Learning Content Authors and Instructional Designers, this free Guide takes you through the standards you need to consider at various stages of course development, from setting up the digital learning environment through to providing instructions, interactions and media that place the learner at the centre of the design process, finishing with tips for testing and reviewing the accessibility of your digital learning resources.
Infographic – 3 Reasons for Creating Accessible Learning
This useful infographic offers three reasons why creating accessible eLearning is good for your organisation. A simple graphical justification to support any business case.
Creating Accessible Learning using dominKnow | ONE
Accessible digital learning content provides a richer learning experience for all learners and should form the basis of your content development best practice and design standards.
This Workshop introduces delegates to the theories and definitions underpinning accessible content design, as well as the standards and regulations that must be followed to create WCAG compliant content. Each session includes a series of short demonstrations of an accessible learning course, teaching delegates how to apply WCAG 2.1 and 2.2 standards to their course development.
What does Accessibility mean for digital learning content?
With our lives increasingly taking place online we need to ensure that our digital spaces are inclusive and accessible to all users. This means designing our websites and other digital content with our users at the centre of the process. In this article we consider what accessibility means in relation to digital learning content, i.e. who is it for, why it is necessary and the legislation and standards that organisations must become familiar with.
How to apply accessibility guidelines to digital learning content design
Inclusive digital learning content that is accessible for learners with disabilities and changing needs (e.g. through age) is guided by the Web Content Accessibility Guidelines (WCAG). This article considers how to apply accessibility (WCAG) guidelines to digital learning content design, ensuring your content is accessible to everyone.