Some of you may know it as the dominKnow Platform but it has recently been revamped and relaunched as dominKnow | ONE.  This blog is intended to provide current dominKnow Flow Authors with an introduction to this new incarnation of the platform. As the title suggests, dominKnow | ONE provides access to all of the previous elements of the dominKnow Platform in one place, from a single user interface. These include three authoring modes. Flow supports responsive authoring, whereby your authored learning content automatically adjusts to the screen size of device being used to access it. Then there’s Claro for authoring in a fixed layout, which is very effective for rapid authoring including importing and converting legacy PowerPoint content. Finally, Capture offers the ability to record simulations of software processes to embed into learning content.

New User Interface

In addition to some enhancements to the three authoring modes within dominKnow | ONE, there is a new user interface, the look and feel of which is quite different. One of the key differences is the ability to classify your content authors and assign differing levels of access based upon requirements and experience. The default setting is that your content authors can switch between authoring roles themselves, but this can be switched off if, as an Administrator, you wish to assign particular roles for your authors.

dominKnow | ONE has three authoring roles to choose from:

Designer - provides access to the full functionality of the platform, providing all options in the menus.

Essentials - is really an entry level authoring role and keeps the functionality very basic, restricting access to only the functions from the Home button, allowing the author to simply add pages and questions, and copy content from other courses. This would suit someone who simply needs to be able to make minor changes to an existing course and does not wish or need to embark the steeper learning curve of the full Designer Author.

Essentials Plus – provides a little more functionality compared to Essentials. For example, authors can insert images and video as well as other assets such as buttons, but these would need to have pre-defined actions set against them as an Essentials Plus Author wouldn’t be able to create these.

Using Capture within Flow and Claro

Capture itself is a small application that runs locally. When you go to open Capture from within Flow or Claro, it will first check to see if you have the latest version of Capture installed on your device. If you have firewall challenges installing the Capture application through the upload server, we can provide you with a standalone version for you to install locally.

In dominKnow | ONE you can access Capture by selecting the record option from either the Flow or Claro authoring mode. A saved Capture recording can be dragged and dropped into a container on a page within a Flow or Claro course.

Capture itself hasn’t changed but there are a few nice enhancements when you import your Capture content into your course. You can now add an action, using a button for example, to print out a Guide Me document for the Capture process. You can also add other new actions into your Capture content to enable learners to dynamically switch between the different Capture modes, i.e., Show Me, Try Me and Guide. If you want to edit your Capture recording or one that has been created by another Author, you now access it via the Media Library.

Enhancements to the Claro Authoring Mode

The Claro interface is now very much aligned to how Flow looks and if you are used to Flow and start to use Claro within dominKnow | ONE you will see a very similar layout and functionality. The key difference between the two is that Claro provides elements with a fixed (X,Y) position versus a responsive container within Flow.

There are two ways that you can now start a Claro course, either from a blank canvas using a Claro template or alternatively you can import your content from an existing PowerPoint document. Within Claro you can add animation affects, for example when you click on an asset you can make it move to another part of the screen. If you have animation in your original PowerPoint document these won’t transfer into the Claro course automatically but will have to be re-created.

dominKnow | ONE has streamlined the creation of templates based on existing courses, simplifying the process for Administrators. This function is called Baseline. As an Administrator you will see the Baseline option appear as a button on your main menu bar (the plus button) within a Course. If you wish to set a course as a template, you simply select the button when in the course and it will be added to your Baseline options.

Publishing

The standard options for publishing in dominKnow | ONE are Web, LMS (SCORM package), as well as SCORM Cloud and LRS. Within Claro you can also publish to your Desktop and run the course from there, enabling someone without internet access to review an offline copy of a course.

If you would like to publish a printed version of your course, you can also publish to a Word document, PDF or eBook format. There are a number of output options for a published document including page screenshots, Instructor Guide, Student Handout, Reference Guide and Printed Exam. You can also custom build your own published document.

Further Help and Support

I haven’t shown you all the differences between dominKnow Platform and dominKnow | ONE but I think that I have covered the major ones. A lot of the other changes are more refinements to the functionality.

If you do need more support helping you familiarise with functionality, dominKnow | ONE offers some sources within the application.

• Quick Tour - You can find this on the bottom left of your screen wherever you are within either Flow or Claro. When you click the link it will take you to a short tour of that area of the platform, providing a quick refresher.
• Getting Started - These online Help Guides can also be accessed from a link at the bottom left and provide more in-depth Training Guides for Authoring in Claro, Flow and using Capture.
• Knowledge Base - There are built in Knowledge Bases for Flow and Claro which you can access and search for content.

Upgrading to dominKnow | ONE

For our dominKnow hosted clients we will plan your upgrade and migration to dominKnow | ONE as and when you are ready, at no additional cost.

Your existing content will migrate over when you upgrade and there should not be any issues, but we do recommend that you test this once the upgrade has been completed.

If the online sources of training don’t provide enough depth on dominKnow | ONE for your content authors, we can offer you training workshops that can be customised around your needs.

You can find out more about dominKnow | ONE and our dominKnow services on our website.