HMRC – creating accessible learning The HMRC Accessibility Team: Internal Accessibility Centre of Excellence, within the Mobility and Workplace Services, follow four main guiding principles of accessibility upon which the United Kingdom’s Accessibility Standard WCAG has been built. These four principles are known by the acronym POUR for perceivable, operable, understandable and robust. The Equality […]
Supporting Digital Adoption with End User IT Training Despite making investments in enterprise software, many organisations fail to reap the benefits and the return on investment they expect. Often, this is because the impact on the users affected by a change in working processes and/or procedures is not understood, resulting in training which does not […]
HMRC – modernising learning content authoring and delivery In 2016 Her Majesty’s Revenue and Customs (HMRC) identified a need to adopt a learning content authoring tool that could be used by 200 assigned Authors within the organisation, in order to develop more than 2,000 eLearning courses. The chosen tool had to meet a stringent list […]
Making the right choice for Training Users on New Software The sooner your users become competent and confident with your new or upgraded ERP system, the quicker the software will deliver ROI. Providing a comprehensive and well considered user training solution not only helps ensure compliance with your business processes, but it also helps increase […]
Five Ways Effective Training and Support Can Drive Sales Download a PDF of this InfoGraphic Read our Blog
Effective Training and Support can drive Sales No matter what software you are selling, you will no doubt recognise the benefits of offering some form of after-sales training – if for no other reason than to reduce the volume of support desk calls. But offering an effective Training and Support solution takes this much further, […]
IFS – Implementing a Partner Learning Programme IFS AB is a multinational software company headquartered in Linköping, Sweden, developing and delivering enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of their people and solutions, together with their commitment to their customers, has […]