Performance Support archive

Cost Effective Software Simulation for Digital Adoption using dominKnow Capture

Cost effective software simulation for digital adoption using dominKnow Capture The Cost Challenges of Digital Adoption Implementing new software often poses challenges, from user resistance to steep learning curves.  Planning digital adoption to support your users at the beginning of your software implementation project is essential if you want to ensure a successful rollout. Investment […]

Using Interactive Walkthrough for IT Training

Using Interactive Walkthrough for IT Training According to a study undertaken by technological research firm Gartner, between 55-75% of all Enterprise Resource Planning (ERP) projects fail or don’t meet their objectives. Amongst others, a common reason for ERP project failure is due to the platform users’ inability to understand and adjust to a change in process […]

Using Electronic Performance Support to Drive Digital Adoption

Using Electronic Performance Support to Drive Digital Adoption Your enterprise software is a powerful tool, but to harness it effectively irrespective of the technology, your workforce must adopt it by using it accurately and intelligently. Whether you’re undertaking a new implementation or upgrading an existing system, it’s essential that your workforce understands how to use […]

Making the right choice for Training Users on New Software

Making the right choice for Training Users on New Software The sooner your users become competent and confident with your new or upgraded ERP system, the quicker the software will deliver ROI. Providing a comprehensive and well considered user training solution not only helps ensure compliance with your business processes, but it also helps increase […]

Effective Training and Support can drive Sales

Effective Training and Support can drive Sales No matter what software you are selling, you will no doubt recognise the benefits of offering some form of after-sales training – if for no other reason than to reduce the volume of support desk calls. But offering an effective Training and Support solution takes this much further, […]

Learning at Work is the most Effective Way to Learn

Learning at Work is the most Effective Way to Learn With Learning at Work Week just around the corner (13th to 19th May 2019 – @CforLearning) it seems pertinent to talk about the value of learning ‘on the job’. I don’t mean throwing new employees in at the deep end and letting them ‘pick it up […]

Implementing Performance Support Guide: A Guide for L&D Teams

Implementing Performance Support: A Guide for Learning & Development Teams This free Guide challenges traditional methods of training and advocates a ‘just-in-time’ approach to learning. Aimed at learning and development teams who have analysed the benefits of performance support and are looking to take the next step in driving business efficiencies and increase training effectiveness with a performance support solution. Our guide includes the […]