Implementing Continuous Improvement with Engage Process

More than ever, the current financial climate has driven countless organisations to re-evaluate their costs and ongoing internal efficiencies. Promoting continuous improvement in the workplace and streamlining working practices using a recognised tool is now an option considered by many. Irrespective of whether you’re a government department or an SME, every organisation must acknowledge that […]

Benefits of Process Mapping with Engage Process

The value that a process-driven approach can provide to any project should not be underestimated. On a learning content development project, to accelerate development and avoid re-work, it is important to map out and lock down the processes that need to be captured before starting to develop your content.  During initial scoping discussions with our […]

Supporting Training Content Development with Engage Process

It is not unusual during the recording of IT training content and learning materials to encounter incomplete or incorrect system screens and/or scripts. A typical IT Project will consist of a complex matrix of workstreams for each area of the organisation, for example procure to pay, production, stock control, etc. Add to that an intricate […]

Using Electronic Performance Support to Drive Digital Adoption

Your enterprise software is a powerful tool, but to harness it effectively irrespective of the technology, your workforce must adopt it by using it accurately and intelligently. Whether you’re undertaking a new implementation or upgrading an existing system, it’s essential that your workforce understands how to use it to ensure that productivity remains high. This […]

upk replacement and alternatives

UPK Replacement Conversion and Migration

Although currently there is no set date at which point organisations will have to stop using Oracle’s User Productivity Kit (UPK) and invest in an alternative tool, as UPK approaches end of life in December 2022, there are several key factors to consider. The biggest factor impacting the decision on UPK replacement is whether content […]