Supporting Training Content Development with Engage Process

It is not unusual during the recording of IT training content and learning materials to encounter incomplete or incorrect system screens and/or scripts. A typical IT Project will consist of a complex matrix of workstreams for each area of the organisation, for example procure to pay, production, stock control, etc. Add to that an intricate […]

Using Electronic Performance Support to Drive Digital Adoption

Your enterprise software is a powerful tool, but to harness it effectively irrespective of the technology, your workforce must adopt it by using it accurately and intelligently. Whether you’re undertaking a new implementation or upgrading an existing system, it’s essential that your workforce understands how to use it to ensure that productivity remains high. This […]

upk replacement and alternatives

UPK Replacement Conversion and Migration

Although currently there is no set date at which point organisations will have to stop using Oracle’s User Productivity Kit (UPK) and invest in an alternative tool, as UPK approaches end of life in December 2022, there are several key factors to consider. The biggest factor impacting the decision on UPK replacement is whether content […]