Benefits of Process Mapping with Engage Process

The value that a process-driven approach can provide to any project should not be underestimated. On a learning content development project, to accelerate development and avoid re-work, it is important to map out and lock down the processes that need to be captured before starting to develop your content. 

During initial scoping discussions with our clients, we always endeavour to highlight the value of a process-driven approach to the content development project. Our experience of content development projects has proved time and time again that end users recall and relate better to learning content when it is process-driven and presented in a consistent and logical format. We apply this practice to both L&D and IT System Training. Both benefit from a helicopter view of the end-to-end training piece, especially when training incorporates practical learning. For example, a new IT system being deployed to a factory floor or a production environment where there is a high level of practical process and often limited system intervention.

Engage Process - Process Mapping Platform

In order to capture system processes and best practices on our content development projects, we utilise process mapping platform, Engage Process. This allows the content development team to interactively map and evaluate processes at a granular level and its dynamic, graphic displays make it very easy to adapt processes for different scenarios. 

Once mapped, the Engage Process tool supports our instructional design process best practice. We have developed our own instructional design standards which are a hybrid of the ADDIE model and Cathy Moore’s Map It approach. The flexibility of Engage Process enables us to apply either or both these methodologies for presentation to the client, to illustrate the steps we have taken to reach a conclusion and therefore the solution we are proposing. 

When proposing a solution to the client we utilise Engage Process’ Reviewer functionality. This allows team members (or potential clients) to provide feedback quickly and is particularly useful when the team involved is working across different time zones or locations. 

Screenshot of the Engage Process built-in feedback function and an example of a team member commenting on an item
An example of a finalised project converted to a handbook in Engage Process and shown on a desktop computer screen

Irrespective of how the Engage Process tool has been applied within a project, the final ‘solution’ can be published to a Handbook that can be used as reference materials throughout the content development project – for a range of project related tasks such as scoping, work planning, development methodology and content design.  Because Engage Process is often utilised in the first stage of a content development project, it offers an opportunity to refine the processes as the pre-development work evolves, to ensure consistency and accelerate the project timelines.

By using Engage Process, an entire project - from mapping “as-is” processes, designing “to-be” processes, creating SoPs, generating the learning content, to training the employees is methodical and streamlined, saving time and avoiding potential issues further down the line.

An animated GIF showing the Engage Process Modeler platform showing confirmation of the AS-IS of a Larmer Brown project

Find out more about Engage Process

Engage Process offers a complete process management platform facilitating intuitive participation, brainstorming and feedback by capturing processes live, enabling easy collaboration for flexible tasks as well as compliance and risk management reporting. It is a SaaS product, with no plug-in requirements and available via an annual subscription.

With Engage Process seeing really is believing. If you can spare 10 minutes out of your day, we can show you just how easy it is to capture your processes using Engage Process with a one-to-one demonstration