Fast and efficient QuickStart Service for dominKnow
Larmer Brown’s QuickStart Service quickly and efficiently prepares organisations to achieve maximum benefit from the dominKnow Platform, comprising three authoring modes - Claro, Flow and Capture. Incorporating training, content development, implementation and support, our dominKnow Services are designed for organisations who wish to use their own resources but need to manage risk.
In common with most powerful development environments, there is much to learn to be able to use the dominKnow Platform effectively and efficiently. In addition to becoming skilful in authoring and editing, it is vital that you set standards for the look, feel and function of the content and manage development to avoid inconsistent output or missed timelines.
We have successfully delivered many large development projects using various content development technologies. Taking this experience, we have developed our QuickStart Service for organisations that have recently purchased, or plan to purchase, the dominKnow Platform, and need an affordable, risk-free service to support them.
Following a short self-study programme, covering basic features and functions training, the remainder of the QuickStart Service is delivered in a Workshop environment by our experienced Consultants, who will guide you through the discovery and mobilisation phases of your content development project. Our QuickStart Service focuses on the following key areas:
Features and Functions Training
This self-study programme will introduce the key features and functiontions of dominKnow Flow and Claro, which is accessed directly from the tool set. All the training content is activity-based, enabling you to work directly in the tool to complete the activities.
The Discovery Workshop is a key element of the dominKnow QuickStart Service, to ensure your team are fully prepared to implement the dominKnow Platform within your organisation. During an initial briefing call, our Instructor will discuss any specific requirements and work to ensure that each delegate achieves the maximum benefit from attending the Workshop. The Workshop encompasses four key areas:
1. Creation of Bespoke Content
With the aid of an experienced Instructor, you will apply the knowledge gained in the self-study programme, as well as any practical experience, to design and build a fully functioning course, consolidating key authoring skills.
2. User and Course Management
This session will cover how to manage users and courses, to ensure that course development is streamlined and standardised across your organisation.
3. Design Standards and Development Considerations
During this session we will focus on functionality that can help to standardise course design and development, with the use of pre-built or bespoke course Themes and Page Templates.
4. Development Methodology
With the aid of our Instructor, you will create your own bespoke development methodology.
Upon completion of this dominKnow QuickStart service, all Authors receive access to telephone support for a specified time. This enables you to quickly and efficiently deliver against your content development plan, ensuring you achieve maximum benefit from your investment in the dominKnow Platform.